Last Updated: 02 February 2026
Robson Technical Services Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect information that you voluntarily provide when you:
• Contact us through our website contact forms
• Request information about our services
• Subscribe to our newsletter or updates
• Engage our consultancy services
• Communicate with us via email or telephone
This information may include: name, job title, company name, email address, telephone number, and any other information you choose to provide.
When you visit our website, we may automatically collect certain technical information, including:
• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and links clicked
• Date and time of visits
• General location (country/city level)
We process your personal data for the following purposes:
• To respond to your enquiries and provide requested information
• To deliver consultancy services as agreed in our engagement contracts
• To send you relevant business updates, industry insights, and marketing communications (with your consent)
• To improve our website functionality and user experience
• To comply with legal and regulatory obligations
• To protect our business interests and enforce our terms of service
Under UK GDPR, we process your personal data on the following legal bases:
• Consent: When you have given explicit permission for specific processing activities
• Contract Performance: When processing is necessary to fulfil our contractual obligations to you
• Legitimate Interests: When processing is necessary for our business operations, provided your rights do not override these interests
• Legal Obligation: When we must process data to comply with UK law
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
• Remember your preferences and settings
• Analyse website traffic and usage patterns
• Improve website performance and security
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality. For detailed information about the cookies we use, please see our separate Cookie Policy.
We do not sell your personal information. We may share your data with the following categories of recipients:
• Service Providers: Third-party vendors who assist with website hosting, email services, analytics, and business operations
• Professional Advisers: Lawyers, accountants, and other professional advisers when necessary
• Legal Requirements: Law enforcement, regulators, or courts when required by law
• Business Transfers: In connection with any merger, acquisition, or sale of business assets
All third parties are required to maintain appropriate security measures and process your data only as instructed by us.
Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, including:
• Transfers to countries with adequacy decisions from the UK government
• Standard contractual clauses approved by the UK authorities
• Other legally approved transfer mechanisms
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our standard retention periods are:
• Enquiry data: 2 years from last contact
• Client engagement data: 6 years following completion of services (in line with UK business record requirements)
• Marketing consent data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months
Under UK GDPR, you have the following rights:
• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 12 below. We will respond to your request within one month.
With your consent, we may send you marketing communications about our services, industry insights, and relevant business updates. You can opt out of marketing communications at any time by:
• Clicking the unsubscribe link in any email
• Contacting us directly using the details below
• Updating your preferences in your account settings (if applicable)
Please note that opting out of marketing communications will not affect service-related communications necessary for our business relationship.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.\
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Robson Technical Services Ltd
3rd Floor
86-90 Paul Street
London
EC2A 4NE
Email: dave@robsontech.uk
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.